Spotlight On Professionals
Meet Guardianship Professionals
This page is dedicated to the professionals who support, advocate for, and make decisions on behalf of individuals under guardianship. From public guardians and case managers to clinicians and legal advocates, their voices offer insight into the realities of the work—its challenges, responsibilities, and moments of profound impact. Their perspectives help illuminate what it means to do this work with integrity, compassion, and commitment.
Through decades of research, fieldwork, and time spent on the frontlines of guardianship, Heather L. Connors, Ph.D. always returns to the same truth: the people who step in for the most vulnerable care deeply.
When it comes to being a Care Manager at Public Guardian Services, Betsy Frye is clear: “It’s the only agency I’d ever work for. We’re social workers first.”
Betsy’s career began far from elder care. Before joining PGS, she spent twenty years in Child Protective Services, worked in a therapeutic preschool, and supported children and families at a domestic violence shelter…